REMOTE

$100 per month

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Email support - 2-hour response time

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OVRC Home App Control

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24/7/365 Pro-active system monitoring

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24/7 Phone, email, Text and Chat Support

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Firmware and critical updates

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24/7/365 Phone Support

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Priority On-Site Scheduling

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ON-SITE 1

$249 per month

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Email support - 2-hour response time

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OVRC Home App Control

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24/7/365 Pro-active system monitoring

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24/7 Phone, email, Text and Chat Support

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Firmware and critical updates

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24/7/365 Phone Support

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Priority On-Site Scheduling

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Programming Tweaks - (During maintenance visit)

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Loaner Equipment - Upon Availability

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1 annual Preventative Maintenance Visit

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ON-SITE 2

$349 per month

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Email support - 2-hour response time

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OVRC Home App Control

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24/7/365 Pro-active system monitoring

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24/7 Phone, email, Text and Chat Support

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Firmware and critical updates

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24/7/365 Phone Support

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Priority On-Site Scheduling

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Programming Tweaks - (During maintenance visit)

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Loaner Equipment - Upon Availability

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2 annual Preventative Maintenance Visit

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Surveillance Footage Retrieval

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Xfinity/Comcast Concierge Service

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